Workplace
remote
Employment
Other
Published
Aug 11, 2026
Closes
No date supplied
The role
About the Role
The AI Transformation Office at Abnormal owns how the company redesigns work around AI: mapping every business function for AI opportunity, running structured workstreams across Sales, CS, Support, Marketing, Finance, HR, Legal, and Engineering, and standing up the operating model that ties stakeholders, prioritization, and delivery together.
The Transformation Strategy Manager is the day-to-day operator inside that office. You are the connective tissue between the vision for AI-redesigned processes and the AI PMs, AI engineers, and business leaders who build and adopt them. You will translate ambiguous transformation bets into concrete requirements, run the cross-functional cadence to ship them, and own the analytics that prove whether they worked.
This role sits inside the People and Transformation org reporting to the Director of AI Transformation in the Chief Transformation Officer’s organization (with a dotted line into the People team). The lens is both functional (what gets built) and future-of-work (how Abnormal operates differently as a result).
What You Will Do
• Be the day-to-day lead translating transformation vision into shippable requirements for AI PMs and engineers, then driving cross-functional execution to ship
• Build and maintain the enterprise capability map: the system of record for who owns what, how it's done today, and where AI fits
• Run the transformation intake, prioritization, and operating cadence that keeps the highest-value initiatives sequenced, resourced, and moving across functions
• Define solution paths for each prioritized transformation, including what humans do, what AI does, what systems do, and the rationale behind the call
• Own the measurement layer for transformation: ROI analysis, business value assessment, metric trees, instrumentation, and the analytics surface the executive team uses to assess pro
Requirements
Department: People AI Transformation