Technical Account Manager - Retail, Travel, Logistics

LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? YOUR MISSION As a Technical Account Manager in our Retail, Travel & Logistics Client Success team, you’ll help our customers build and scale enterprise automation and agentic AI programs across retail operations, travel and hospitality, supply chain, and manufacturing environments. You’ll serve as a trusted technical advisor from day one, guiding customers through the shift from traditional RPA and BPA approaches to intelligent, agentic automation—and ensuring they realize measurable business value from the UiPath Platform at every stage of their journey. You’ll work across all levels of customer organizations—from developers and architects to operational and business stakeholders—helping them solve technical challenges, accelerate adoption, and translate automation and AI innovation into real business outcomes. WHAT YOU'LL DO AT UIPATH - Proactively engage and influence your customers, providing embedded technical advisory and guiding the technical maturity of their automation programs—including their transformation from traditional RPA/BPA approaches to agentic automation—to help them achieve their objectives and elevate their line of sight as to what can be achieved. - Drive platform adoption and usage across your accounts, partnering with Customer Success and Sales to translate utilization trends into engagement plans, expansion opportunities, and stronger business outcomes. - Provide UiPath platform infrastructure, installation and upgrade planning, guided assistance, and troubleshooting, incl

Department: Services; Team: Services