Team Manager - X-pages - Technical Services

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role X-pages is a Vault CRM capability offering a customized user experience with AI-driven, actionable insights for streamlined workflows and better decision-making. Our X-pages Technical Services team supports global and regional pharmaceutical and biotech organizations, using best-in-class cloud technology to drive more impactful engagements. We need a leader to manage the intersection of elite frontend engineering and seamless technical service delivery. You will oversee a growing team of technical consultants responsible for delivering game-changing X-pages through a professional, collaborative effort with other consultants and customers. This is a strategic leadership role that combines operational oversight, customer engagement, and service expansion across accounts. What makes Veeva different? Autonomy and a high-trust culture: No micromanagement, a culture of ownership, and significant responsibility early in your tenure. Interest-driven career growth: Progression isn’t just about climbing a ladder, you can pivot based on your passions. Collaboration without competition: A supportive culture where pe

What You'll Do: Your Impact as a Leader Own the hiring and mentorship of a high-performance frontend squad Don't just follow trends, set them. You will evolve our service offerings to include the latest in AI-driven UX and modular frontend architecture Act as the technical North Star for our largest accounts, turning complex technical escalations into long-term strategic partnerships. You will partner closely with customers as well as our Product and Business Consulting divisions Balance resource utilization with employee success. Instead of burnout, we believe in sustainable high performance Your Tech Stack Veeva X-pages allows for both No-Code (X-pages Studio) and Pro-Code (Custom Dev) development. Your team will be responsible for delivering modular and sustainable code in JavaScript frameworks (e.g., Vue) for all custom solutions Data typically originates from the CRM, but X-pages can also integrate with other sources X-pages embed AI-generated insights and provide a UI to interact with agents. Your team will work with LLM APIs and participate in prompt and context engineering Requirements: Leadership: 2+ years of experience in a leadership role Industry Experience: 5+ years of experience working in IT, Technical Consulting, Technical Product Management, or an adjacent business role Talent Acquisition: Proven hiring professional with demonstrated success attracting and selecting strong technical talent Escalation Management: Skilled escalation manager able to navigate complex customer situations and drive outcomes aligned with customer success Adaptability: An adaptable contributor who performs effectively both independently and within cross-functional, fast-paced environments Technical Oversight: Experience managing technical debt versus delivery speed in a high-growth SaaS environment Frontend Architecture: Deep understanding of the frontend build pipeline and how it impacts service delivery Communication: Clear and confident communicator with excellent writte