Team Lead, Ground Operations (3rd Shift)

Team Lead, Ground Operations (3rd Shift)

In this role, you will:: Strategic Leadership & Team Culture Overnight Shift Leadership: Provide direct leadership, coaching, and mentorship to both technical staff and contract personnel during the 3rd shift. Team Development: Engage in the recruiting, hiring, onboarding, and training of workshop personnel. Foster a high-performance culture centered on accountability, safety, and continuous improvement. Resource Management: Assist in creating and managing employee and contractor schedules, including time-off. Performance Tracking: Support the tracking of Key Performance Indicators (KPIs) to measure individual and team performance, providing consistent feedback to help your team achieve its mission. Continuous Process Improvement: Identify bottlenecks in overnight workflows and implement lean methodologies to streamline maintenance, repair, and fleet readiness processes, driving ongoing operational efficiency. Technical Execution & Maintenance Overnight Maintenance Optimization: Lead vehicle maintenance and rework activities during low-demand periods to maximize daytime vehicle availability and service efficiency. Technical Escalation: Serve as the primary escalation point for complex technical issues, ensuring all work meets rigorous internal quality standards. Data-Driven Operations: Support the analysis, documentation, and reporting of fleet data to aid in root cause analysis on component and vehicle-level issues, preventing future downtime. Safety Stewardship: Enforce all health and safety policies in the workshop. Ensure the facility remains clean, organized, and free of hazardous materials in accordance with company and OSHA guidelines. Mission Readiness & Logistics Software Deployment: Ensure the correct software and firmware are deployed to the right vehicles at the right time to support morning operations. Pre-Mission Checks & Ingest: Direct the ingest of vehicles, conduct rigorous pre-mission checks, and ensure the completion of readiness checklists for th