Starlink Account Lead (State & Local Government)

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

STARLINK ACCOUNT LEAD (STATE & LOCAL GOVERNMENT)

Starlink, our revolutionary satellite constellation, is delivering low-latency broadband internet around the world. A as a leader on the Starlink Enterprise Accounts team, you will develop and manage a team that is responsible for delighting Starlink enterprise customers at scale. You and the team will be responsible for managing enterprise contracts to rapidly drive realization of revenue, doing it in a scalable way, and working closely with counterparts on Starlink cross-functionally. A key challenge will be driving a culture that both maximizes customer happiness and minimizes the input required by the team.

The Enterprise Account Management team serves as the point of contact for customers from contract signature, through successful activation, ensuring all contract terms are fulfilled while and identifying new opportunities to generate business with enterprise customers. Prior to contract signature, the team will have a key role in ensuring that the commitments we make are ones we can successfully execute to.

In the past year, the Starlink team has signed contracts with enterprise customers who will deploy high speed internet at a pace and for use cases previously not possible. The team has designed the product to be self-service, and we need to similarly evolve our team and systems to enable large enterprises to manage Starlink themselves, minimizing humans-in-the-loop.

Our ideal candidate is a self-starter that has a passion for making customers deliriously happy, building excellent teams, and managing complex cross-functional

Department: Starlink Enterprise Sales & Account Management