Sr. Field Technical Program Manager, Forward Deployed Engineering

CSQ327R216

As a Sr. Field Technical Program Manager (TPM) role in our Forward Deployed Engineering team, you will play a pivotal role in delivering complex technical projects that drive customer success and our business growth. Forward Deployed Engineering is part of the Field Engineering (FE) organization, the technical arm of Databricks’ customer-facing teams.

The TPM position understands our customers’ business goals and can steer technical projects from beginning to end with exceptional outcomes. You will start on projects after a statement of work is agreed (i.e. post-sales) and will leverage your technical expertise and project management skills to navigate customer challenges and deliver with excellence at every stage.This role serves as the essential link between the Field Engineering teams and internal groups, including Sales, Product, and Engineering.

Key Responsibilities

• Customer Outcomes: Own delivering customer outcomes for approximately five concurrent customer projects, ensuring high customer satisfaction

• Project Planning: Develop detailed technical project plans from finalized proposals or statements of work setting specific milestones, objectives, and key results.

• Project Execution & Risk Management: Drive measurable weekly progress with detailed tracking and by mitigating risks to project objectives, ensuring projects stay on track.

• Stakeholder Management: Facilitate effective meetings across technical and non-technical stakeholders, from engineering standups to executive steering committees.

• Leadership: Adapt to changing project requirements and priorities, proactively steering projects around challenges and collaborating across Professional Services, Engineering, and Sales teams.

• Technical Knowledge: Leverage and expand your understandin

Department: Professional Services Operations