Senior Solutions Architect

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.

Work is being redesigned, and Airtable is built for that moment: the same platform humans run their most critical workflows on is where agents now operate alongside them. Professional Services is where that redesign happens.

The Senior Solutions Architect leads it. You hear a customer describe their problem and see the organizational design question underneath it. You bring a point of view early, design solutions that hold through delivery, and stay accountable for outcomes, not just recommendations. Depending on the engagement, you may own solution design, contribute to the build, lead delivery coordination, or all three.

What you'll do

• Push to recommendations faster. Within the first engagements you are shaping direction and identifying where business processes need to change, not just mapping requirements. Enhanced handoffs and early POVs are how we create value at enterprise scale.

• Recommend changes beyond the platform when the engagement calls for it: process redesign, workflow ownership, how work moves between teams and between humans and agents.

• Design end-to-end solutions that translate existing enterprise workflows into architectures where humans and agents operate together.

• Identify where agentic workflows create real leverage and design the handoffs that make them reliable in production.

• Navigate organizational complexity: build coalitions, manage stakeholders with competing priorities, and find the internal champions who sustain momentum. <li class="li

Department: Customer Success & Services