Senior Sales Operations Analyst

ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ We are seeking a Senior Sales Operations Analyst to join our growing Revenue Operations team who are responsible for optimizing the success of Docker’s Sales & GTM teams to accelerate our revenue growth. Your primary focus will be providing front line support to the field via our ticketing system, managing users within our tech stack, assisting with end of month FP&A requirements, and focusing on data hygiene. An ideal candidate is a start-up builder who has experience in working with Sales and GTM teams, and has previously worked with Salesforce and Gong. This role reports to the Senior Manager of Sales Operations. RESPONSIBILITIES - Be responsible for our field ticketing system, acting as first line support to the field - Hold responsibility for the end of month & end of quarter FP&A updates - Complete the onboarding and offboarding processes for the field & GTM teams - Own the internal documentation refresh cadence - Assist with reviewing and optimising Salesforce page layouts including fields, validations and workflows for accounts, leads and contacts - Manage users within our tech stack - Assist with scoping, testing and rolling out new system processes - Be involved in FY Planning activit

Department: Sales; Team: SLS-Sales Operations