Senior Safety Domain Expert - Falcon

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role We are looking for an experienced pharmacovigilance professional to serve as our Senior Safety Domain Expert for Veeva Falcon. This role bridges ground-level case execution with macro-level safety operations, using your deep knowledge of case processing, MedDRA coding, database reconciliation, and global compliance to inform our AI driven automation tools. You will spend your days collaborating with our internal technical teams and external early adopters, acting as the definitive "Voice of the Customer" to ensure our platform delivers flawless safety automation.

What You'll Do: End-to-End Workflow Guidance: Advise product and engineering teams on the detailed steps of safety case intake, triage, validation, and advanced data reconciliation workflows Ground-Truth Verification: Actively review and verify platform outputs across initial data entry, automated MedDRA coding assignment, and generated follow-up queries to ensure absolute data precision Early Adopter Engagement: Interact directly with PV leads and processing specialists at early adopter organizations, translating their feedback into actionable platform enhancements Stress-Test Scenario Building: Map out highly complex, multi-variable safety case scenarios to rigorously evaluate and calibrate the platform's reasoning boundaries Requirements: 5+ years of active experience in Pharmacovigilance / Drug Safety Operations Extensive hands-on knowledge of the complete case lifecycle, including validation criteria, database reconciliation, and global expedited reporting timelines High proficiency with MedDRA coding rules and deep familiarity with mainstream safety databases (e.g., Veeva Safety, Argus, ArisG) Strong collaborative mindset with the ability to confidently present operational perspectives to non-clinical technical partners and customers Nice to Have: Prior experience contributing to the design, implementation, or user-acceptance testing (UAT) of automated pharmacovigilance intake solutions Prior experience with, or a strong baseline curiosity about, agentic AI, automated workflows, or next-generation cloud platforms in clinical trials Interviewing with Veeva: We value your time and believe in a transparent hiring process. Here is the process you can expect. Follow the application process and submit your resume. Within 3 days, you will receive a link to a personality assessment administered by a third party. Once you complete the assessment, our team will review your full application package and follow up via email with our decision. If moving to the interview sta