Senior People Partner & Operations

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.

Smartsheet Bulgaria is looking for an experienced professional to represent our People and Culture team in Bulgaria. This role will require to support the EMEA region by aligning everyday people practices with organisational objectives to drive performance, streamline processes, and maintain operational compliance across multiple international entities. The role balances day-to-day manager coaching and employee relations with full ownership of local People Operations for Bulgaria, as well as broader compliance tracking for assigned European markets.

This is a hybrid position with occasional travel to Sofia. You will report to the Sr. Manager, People Partnerships who is based in the UK

You Have:

• Collaborate closely with leaders across our EMEA Product & Engineering organisation to drive the successful implementation of company-wide people programmes, including talent reviews, compensation planning, and employee engagement initiatives.

• Partner, support, and coach management teams from first-line managers onwards through team dynamics, operational changes, and people strategies.

• Manage and resolve employee relations (ER) activities, including performance improvement situations, grievances, and investigations, working directly with managers, employees, and the legal team.

• Own the end-to-end People Operations lifecycle for all employees in Bulgaria, ensuring local operational compliance and seamless day-to-day

Department: People Strategy & Ops