Senior Lead Program Manager, Technical Programs

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.

Klaviyo started with the simple idea that businesses should own their own data and use it to create better, more personalized experiences for their customers. In this role you will be a dedicated leader for the long-term health, strategy, and continuous evolution of a critical, core technology platform supporting a key customer vertical.

You will:

• Partner with Engineering and Product to define the multi-year technical strategy and roadmap, ensuring platform evolution aligns with long-term business goals and providing technical oversight for foundational work.

• Prioritize and program manage strategic, non-functional programs (e.g., technical debt, capacity planning, architecture scaling) and specific enterprise initiatives, ensuring system stability and future readiness.

• Oversee the full lifecycle of platform features, from technical design to implementation, establishing predictable development and release processes, and ensuring high standa

Department: Engineering