Workplace
On-site
Employment
Full-Time
Published
Aug 20, 2026
Closes
No date supplied
The role
Position Overview
As SingleStore’s Sr. IT Operations Engineer, you will help shape the IT toolset used by our end users. This is an active, hands-on position responsible for the planning, design, development, and Tier 3 support of several key technical areas at the SingleStore IT team, including end-user support, client engineering, endpoint security, and infrastructure application support. This is an incredible opportunity for someone to build upon their technical strengths, mentor junior engineers, and be a part of IT at a growing startup.
Roles and Responsibilities:
• Administering a wide variety of SaaS applications. Some main applications that need to be supported are OKTA (+ Workflows), Google Workspace, Slack, and Atlassian tools (JIRA + Confluence), MDM administration. Keep up to date with new features and new releases in these applications to identify opportunities for better automation or features that could be useful for our environment.
• Seize opportunities across the IT Operations team to eliminate manual work through tooling, integrations, and automation.
• Respond to tickets and execute new hire onboarding and user separation processes.
• Support junior members of the team with troubleshooting and resolution of complex issues.
• Design, architect, implement and maintain systems and solutions for various IT-related topics, including but not limited to staff computer hardware, operating systems, software applications, networking, videoconferencing, and printers.
• Partner and collaborate with all business units to help them evaluate hardware and software solutions.
• Able to communicate effectively and concisely with the entire company.
• Analyze existing processes, suggest and make improvements, and implement business processes where none exists.
• A desire to learn and expand your horizons; take on new challenges as
Requirements
Department: IT