Senior Engineering Manager, Pro Feedback and Targeting

THUMBTACK HELPS MILLIONS OF PEOPLE CONFIDENTLY CARE FOR THEIR HOMES. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together. ABOUT THE PRO FEEDBACK AND TARGETING TEAM At Thumbtack, the Pro Feedback and Targeting team is focused on 0->1 work that reinvents the way pro is matched with jobs. This involves moving away from a rigid and static set of questions to understand pro preferences, which often limits innovation and product changes. Our goal is to revamp this to a new, more flexible experience by building systems that leverage AI/LLMs to gain a deeper understanding of the types of jobs pros want and can do. This new system will learn and improve as pros use it, rather than remaining static, ultimately helping pros secure more and better jobs. We've built conviction through research, experiments, and market-based tests that doing this successfully would be a big unlock for Thumbtack. We are starting to pilot this with a small group of pros. Joining this team now means you are joining an area that already has high conviction and momentum behind, but still has plenty of opportunity to be involved in driving the strategy and making large product changes. Successfully achieving this will not only strengthen Thumbtack's partnership with our pros but also unlock greater impact on the marketplace side and enhance the overall customer experience. THE CHALLENGE The primary challenge for an Engineering Manager (EM) within the New Hiring Experience org that the Pro Feedback and Targeting team is part of is to help homeowners acros

Department: Engineering; Team: Engineering