Senior Engagement Manager

ABOUT HANDSHAKE Handshake is the career network for the AI economy — powering career discovery, hiring, and upskilling for 25 million job seekers, 1,600 educational institutions, and 1 million+ employers, from first internships to full-time careers to the frontier of AI training. In 2025, we launched Handshake AI on that same network and trust, and grew it into the fastest-growing AI data business in history — from $0 to a ~$1B run rate, now paying ~$60M a month to over 30,000 experts. Frontier AI labs work directly with us on their hardest, highest-scale data problems, because our decade of relationships with the world's most qualified students and experts is a moat no one else has. Why join now: - Shape how career and AI intersect at global scale, with impact you can see and feel - Partner hand-in-hand with world-class AI labs, Fortune 500 companies, and top institutions - Work alongside operators from Palantir, Meta, Scale AI, and top YC companies - Build a massive, fast-growing business inside a company already serving millions THE ROLE As a Senior Engagement Manager on Handshake AI's Engagement Management team, you own full, end-to-end relationships for our largest frontier AI lab customers — accounts at $100M+ run rate — from first scope through expansion and renewal. You're the person these customers call first, acting as a thought partner rather than a traditional account manager, translating ambiguous, high-stakes problems into clear direction while Strategic Project Leads and Operations execute delivery. You'll sit at the intersection of customer, product, and engineering, making fast, high-judgment tradeoffs under pressure and protecting both the relationship and the quality bar. - Own full end-to-end relationships across a portfolio of $100M+ frontier AI lab accounts, serving as the first call in high-stakes moments and the single throughline for value. - Translate messy, evolving client goals into sharp requirements and priorities, partnering closely wi

Department: HAI Delivery Ops; Team: Delivery Operations