Senior Director, Professional Services

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet.

The Role:

As a Senior Director of Professional Services , you will lead the strategy, growth, and delivery excellence of our Services practice at Celonis. You will manage a sub-regional portfolio of customers and lead multiple high-performing teams each one consisting of 10+ Consultants and Project Managers.

In this leadership role, you are not just managing projects; you are running a business unit. You will own the services delivery and sales strategy for your vertical, ensuring the successful deployment of the Celonis Platform to drive tangible value for our customers. You will partner closely with Sales leadership and Value Engineering teams to define the Go-To-Market approach, ensuring customer satisfaction, loyalty, and long-term adoption of the platform.

The Work You’ll Do:

• Strategic Practice Leadership

• Business Planning: Create and execute short-term (0-6 month) and mid-term (1-2 year) strategic pl

Department: Services