Workplace
hybrid
Employment
Internship
Published
Aug 17, 2026
Closes
No date supplied
The role
About Coursera + Udemy
Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world’s most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI.
Why join us now?
AI is transforming how people learn, work, and grow, and the need for new skills has never been greater. Coursera brings trusted content and credentials from leading university and industry partners, while Udemy brings a dynamic skills marketplace and global network of real-world experts. By combining these strengths, we can connect more people and organizations to the skills they need, when they need them.
Shape what comes next
By joining our team, you’ll have the opportunity to reshape how the world learns and applies skills—and help millions of people participate in the new economy. Bring your ideas, expertise, and perspective to meaningful work that can make a difference at global scale.
Where we Work
Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye.
This is a hybrid role offer—you will get to enjoy the flexibility of remote work alongside our modern office located at Windmill Lane, Dublin 2
About Your Skills
Diagnostic problem-solving under ambiguity:
You’re skilled at walking into customer situations with limited context, asking the right questions, and quickly spotting patterns. You can break down a customer’s goals, blockers, and behaviors and turn that into clear recommendations. You adapt easily in live conversations and pivot based on what a customer
Requirements
Department: UB Customer Success