Senior Customer Success Manager

LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? YOUR MISSION At UiPath, Customer Success Managers (CSMs) are strategic advisors and executors, responsible for helping healthcare customers realize measurable business outcomes through agentic automation. CSMs serve as trusted partners to executive and operational leaders, guiding customers through adoption, value realization, organizational change, and long-term transformation. This role is ideal for professionals who excel at building relationships, leading complex programs, navigating organizational dynamics, and translating emerging technologies into business value. The CSM orchestrates cross-functional teams across UiPath and customer organizations to ensure customers achieve their desired outcomes, maximize platform adoption, and identify opportunities for continued growth. WHAT YOU'LL DO AT UIPATH Strategic Customer Leadership - Build and maintain trusted relationships with executive sponsors, operational leaders, IT stakeholders, and business teams across customer organizations. - Serve as the strategic post-sales advisor, aligning UiPath capabilities and Agentic AI innovations to customer priorities and business objectives. - Develop and execute success and value realization plans that drive measurable outcomes, adoption, retention, and expansion. - Facilitate executive business reviews, steering committees, and value realization discussions. Program & Portfolio Management - Lead complex, multi-workstream transformation programs involving business, operational, technology, and change manag

Department: Sales Support; Team: Sales Support