Senior Customer Success Manager – Enterprise Transformation Programs

LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? YOUR MISSION UiPath is looking for a Senior Customer Success Manager with an uncommon profile: not a traditional CSM, but a transformation program leader able to act as a true strategic partner for one of our largest enterprise accounts. Your mission: drive this client's automation journey — from RPA industrialization to emerging agentic use cases — by challenging their priorities, shaping a bold vision, and moving the needle where others would simply manage the relationship. This role requires strong executive presence, the ability to navigate complex organizational dynamics, and a genuine passion for transformation at scale. What You'll Do - Own the transformation roadmap: Define and drive the client's automation strategy, from planning through value realization, coordinating across internal and external workstreams - Challenge and advise: Act as a trusted strategic advisor — push back when needed, propose a vision, and proactively identify new automation and agentic AI use cases - Orchestrate complex programs: Lead cross-functional initiatives across IT and business stakeholders in large, governance-heavy environments - Build C-suite relationships: Cultivate and sustain executive-level relationships, becoming the go-to partner on automation strategy and digital transformation - Drive value realization: Define, track, and communicate the business impact delivered through automation — and expand it - Stay ahead of the curve: Bring thought leadership on industry trends, emerging automation technolo

Department: Sales Support; Team: Sales Support