Sales Operations Manager (Starlink Channel Sales)

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

SALES OPERATIONS MANAGER (STARLINK CHANNEL SALES)

Starlink is the world’s largest satellite constellation delivering high-speed, low-latency broadband to customers around the globe. As the Sales Operations Manager, you will own the systems, processes, and data that make our reseller channel scalable and high performing. You will operate reseller portal onboarding, co-sell registration, Know Your Customer (KYC) requirements, and pipeline reporting from the channel—then turn that information into clean systems, dashboards, and workflows that make Channel Sales, Enterprise Sales, and every member of our channel more productive. You will work closely with Channel Sales, Sales Operations, Sales Enablement, Product, Legal, Finance, Compliance, and GTM engineering to remove friction between direct and indirect motions and unlock efficient indirect revenue.

RESPONIBILITIES:

• Own reseller portal onboarding operations, tiering workflows, portal readiness, and clean reseller data across CRM and reseller systems—so new and existing channel members can work productively without friction

• Design and operate co-sell registration as part of the tiering approval process, ensuring required information is captured completely and consistently before approval

• Build and run the quarterly channel data collection process to capture KYC and pipeline reporting from resellers; define how data is submitted, validated, stored, and used in systems and reports with Legal, Finance, Compliance, Sales Operations, and GTM engineering

• Partner with Channel Sales on reseller performance by owning

Department: Starlink Enterprise Sales & Account Management