Sales Operations Analyst, EMEA & APJ

About the Role

Abnormal AI's Sales Operations team is the connective tissue between our go-to-market motion and the data, systems, and processes that power it. As an Analyst on the International SOPS team, you'll be the first point of contact for our revenue-facing employees across EMEA and APJ—onboarding new hires into our tech stack and operating cadences, owning key reporting initiatives, and spotting the manual, repeatable work worth automating. This is a high-visibility, high-impact role for someone energized by variety, who loves solving problems end-to-end, and who wants to build a career in revenue operations at a category-leading cybersecurity company.

Key Responsibilities

New Hire Onboarding

• Serve as the SOPS point of contact for all incoming new hires during their first 30 days. Proactively driving formalized sessions on their onboarding journey

• Conduct AE walkthroughs of their territory, operating cadences, addressing questions on systems/tools, and going into depth on what it takes to be a successful AE at Abnormal AE

• Assign territory and accounts to new hires - validation of accounts in territory, confirming holdovers, and executing account moves in partnership with with Regional Directors

• Evolve the reporting framework to properly assess overall AE performance for r

• Partner with the enablement team and Sales Leaders to create action plans and surface findings of any AE performance gaps

• Maintain and continuously improve the SOPS onboarding checklist and documents. Ensuring resources for AEs remain up to date and are effective resources to answer common questions

Reporting

• Own the creation, distribution, and analysis of key Field Operations initiatives such as:

• New hire ramp & tenured AE reporting: activity metrics, tool adoption, quota attainm

Department: Revenue Operations