Revenue Operations Manager

SingleStore is hiring a Revenue Operations Manager to partner closely with a growing Sales organization and the VP of GTM (Go-To-Market) Operations to help scale and optimize our revenue engine. You will drive alignment, operational efficiency, and data-driven decision-making across the entire revenue lifecycle with a focus on Sales and Customer Success.

The ideal candidate will successfully work cross-functionally with teams throughout the organization, streamlining processes, unlocking insights, and enabling sales productivity and efficiency at scale. This is a highly visible, hands-on role for someone who thrives in a data-driven environment and wants to make a meaningful impact at an established, fast-growing software company.

What You’ll Do:

• Own and optimize sales and customer success processes from account assignment, opportunity management, forecasting, to close won through onboarding, adoption, renewals, expansions, and churn management

• Ensure data accuracy of pipeline and opportunity data, including accounts, contacts, sales stages, forecast categories, ACV, product details, health scores, activities, etc.

• Maintain and improve standardized pipeline, bookings, and forecast reporting for sales performance

• Create customer success dashboards, reports, and analysis to manage metrics such as ARR, retention, NRR/GRR, expansion, churn, health score, product usage, etc.

• Support territory coverage and account ownership models. Manage updates and ensure clean execution across relevant systems.

• Analyze trends across the revenue funnel and customer lifecycle to identify risks, opportunities, and levers for growth

• Turn complex data into clear, actionable insights and recommendations for revenue leadership

• Partner with leadership to ensure alignment across GTM (Marketing, Sales, Channel, and Customer Success) of objectives, processes, handoffs, and ownership

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Department: Sales Operation