Retail Store Manager II, Goleta, #518

The Store Manager motivates and inspires the team to achieve store productivity goals. They will do this by analyzing business and market trends as well as historical data to create strategies to drive top line sales. They will lead a team including Assistant Manager, Head Clerks, Receiving Manager, and Sales employees; as well as manage payroll budgets and store controlled expenses to ensure the store's contribution is on target.

Key Roles and Responsibilities:: Assumes overall responsibility for the store Consistently creates a welcoming environment for the customer by greeting and assisting and well as quickly responding to customer inquiries and needs Demonstrates desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers Maintains a strong leadership presence in store, while ensuring that all customers receive exceptional service Ensures company standards are met for store and associate appearance at all times Prioritizes, plans, and adjusts schedules as necessary to maximize sales Consistently reviews payroll, ensuring appropriate staff levels at all times Plans, coordinates, and executes all merchandising direction, campaigns, and sales promotions in a timely manner Coaches team in the moment, providing consistent and constructive feedback Utilizes company tools to diagnose opportunities and develops action plans to improve performance Ensures staff is trained and knowledgeable in customer service, merchandise and operations Manages and assesses staff performance through consistent feedback, coaching, developmental plans, and performance appraisals Forecasts/reforecast business, focusing on productivity to meet sales goals Enforce all company policies and procedures, including health, safety, and security Manages store controlled expenses to budget, identifying opportunities to increase contribution Manages and controls shrink Regularly communicates with District Manager to discuss strengths, opportunities, and trends in business Identifies opportunities to drive traffic into the store through community events (weddings, parties, etc.) Partner with corporate office personnel to increase sales, drive/promote merchandise categories, and expand markets Creates customer loyalty and creates relationships within local community Ensures all pricing, signage, and displays are correct at all times Re