Project Manager, Demo (R4836)

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Be at the center of delivering complex, mission-critical programs that bring advanced technology into real-world operation. In this role, you will drive planning, coordination, and execution across cross-functional teams—ensuring seamless demonstrations, efficient logistics, and sustained customer success. Working in a fast-paced, dynamic environment, you’ll turn strategy into action, keep teams aligned, and play a key role in delivering high-impact solutions on time and at scale.

What you'll do:: Demo Project Manager Tasks: Generate demonstration plans Conduct demonstration event logistics planning Coordinate with Go-To-Market leads and customers Establish and maintain project action plans and risk metrics Generate and maintain project schedules Coordinate participation of personnel for demonstration events Establish and lead a consistent cadence of well-organized, well-facilitated, and effective meetings, including driving all preparation and follow up activities Manage project budgets Manage and organize customer correspondence Coordinate import/export regulatory compliance – ITAR and EAR Facilitate fuel availability and procurement Review, understand, and comply with proposals and contracts Drive subcontractor performance as applicable Assistant Program Manager for Logistics Tasks: Act as the key point of contact for the sustainment portion of programs Drive program execution of Engineering Change Order (ECO) implementation tasks in the company’s Product Lifecycle Management Software Ensure Service Bulletins are released and disseminated to customers, and track their incorporation into fielded hardware. Provide continuous, real-time readiness tracking of customer hardware (aircraft, payloads, ground support equipment, etc) Serve as the programmatic point of contact for customer requested warranty and non-warranty repairs, to include RMAs to vendors. Serve as Deployed Operations Field Service Representatives primary point of contact within the program office Represent customer programs in managing Diminishing Manufacturing Sources and Material Shortage issues. Maintain real-time awareness of customer hardware inventory levels, both within Shield AI’s facilities as well as at customer sites. Coordinate replenishment at intervals appropriate to customer usage rates. Ensure all customers have access to the most up-to-date technical manuals and bulletins applicable to their hardware configuration. Provide customer feedback to internal teams re