Program Manager - Growth Operations, Contract

You will:

• Manage the growth program from end to end, including top-of-the-funnel growth / recruiting campaigns, applications processing, and hiring and onboarding

• Represent and champion the brand, promoting its value proposition to candidates and stakeholders, driving engagement, and taking ownership of process improvements that streamline growth pipelines and support program success

• Optimize full growth funnel for conversion and experience

• Build and lead new growth recruiting campaigns and channels to meet business goals

• Be the subject matter expert for all recruiting systems (ATS: Greenhouse), tools, and processes, and provide training/onboarding as needed

• Own internal reporting and analytics, and keeping all the internal hiring data clean and up-to-date in our systems

• Be the strategic driver behind on impactful initiatives to improve the workflow, data infrastructure and reporting

• Proactively flag discrepancies in hiring plans, interview process, JDs, offer details, etc. and maintain data integrity and operational excellence within the team

• Work from the San Francisco office, with occasional travel for onsite growth events.

Ideally you’d have:

• Minimum of 3-7 years of experience working in Growth, Recruiting or RecOps at a rapidly growing company

• Extensive experience using Greenhouse as a Site Admin (user permissions, approvals, custom options) and pulling ad hoc reports using our internal TA tools (report connector, reporting capabilities, and limitations)

• Strong knowledge of Gsuite (VLOOKUP, pivot tables, data validation, conditional statements and formatting, filters, etc.)

• Excellent written and verbal communication skills, with the ability to tailor messaging to diverse audiences

• Must have a deep understanding of Growth / Recruiting Pipelines, Funnels and Conver

Department: Gen AI Operations