Product Marketing Launch Manager

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization.

As PMM, Launch Manager , you will be responsible for successfully organizing and driving monthly product drops and twice-yearly launches that bring PagerDuty’s products and solutions to market. Areas of critical importance are: organization and planning, interpersonal and collaboration skills, attention to detail, critical thinking/problem solving, and project management skills.

Key Responsibilities:

• Work with PMMs and enablement to coordinate and drive launch activities, reach joint decisions and drive continuous process improvement.

• Engage across functions including product marketing, campaigns, communications, social, web and field enablement to plan and organize monthly product products and larger launch activities.

• Meet deadlines through problem solving, clear goal setting, proactive follow-up, and effective program management.

• Create, build and maintain accurate launch plans to enable communication with task owners and stakeholders.

• Run effective launch plannin

Department: Product Marketing