Product Manager - Vault CRM Suite

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Vault CRM is an industry-leading product purpose-built for life sciences, with more than 80% market share, transforming how pharmaceutical, biotech, and medtech companies engage with healthcare professionals worldwide. This is an opportunity to build on a foundation of market leadership while driving the next wave of innovation in AI-powered customer engagement. Vault CRM delivers: A unified suite that integrates CRM with campaign management, contact centers, sales planning, events management, and more which enables customers to break down silos and enables smarter, more connected workflows. Next-generation AI agents that deliver intelligent, context-driven engagement across commercial and medical teams. Global compliance, with region-specific functionality and hundreds of built-in compliance features to support highly regulated markets. Always-on productivity, with full offline support across Windows, Mac, and iOS, ensuring seamless use anywhere. Deep functionality purpose-built for life sciences and strengthened by data lakehouse technology and modern cloud architecture - all built on the Veeva Vault P

What You'll Do: Participate in the full product lifecycle, from ideation and pitching through design, development, and delivery to bring new features to market Work with Product Management leaders to translate market trends, customer insights, and emerging technologies into clear product requirements that anticipate future needs Drive the ideation and development of new AI features within our core commercial software, guiding end users and empowering them to be more effective in their roles Collaborate with UX, architecture, development, and QA teams to create detailed product specifications which deliver real business value and intuitive user experiences Lead cross-functional teams in daily standups, to ensure smooth execution and timely releases Present the roadmap and demo cutting edge features to customers and internal stakeholders to showcase upcoming product innovations and gather feedback on product direction Serve as a product evangelist and subject matter expert across solutions consulting, services, and support Guide features from concept through release, ensuring they are built with quality, adopted at scale, and truly delight users Requirements: 2+ years of product management experience for a software company Experience in obtaining and synthesizing customer feedback, assessing needs, and integrating into a cohesive design Strong analytical and problem-solving skills with a curiosity to go deep and uncover the “why” Self-motivated, resourceful, and independent, willing to go the extra mile to make our product and customers successful Demonstrated ability to write requirements specifications, manage backlogs, and lead engineering and QA to deliver in an agile environment Excellent communication skills (written, verbal, and presentation) High degree of professional ethics and integrity Nice to Have: Experience in the life sciences industry, particularly commercial, medical, or field teams Experience with conversational AI, recommendation engines, or large