Product Management, Human Data Platform

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the Role

Anthropic's Human Data Platform team builds systems designed to collect data that improves our models. This includes the infrastructure to simulate real-world environments and tasks, novel interfaces for data vendors to use, and the pipelines that enable researchers to gather high-quality data at scale. As Claude's real-world usage evolves, so do our data needs — and our tooling has to keep pace. You'll work alongside an engineering team that's quickly prototyping and shipping, help make smart bets about where to focus, and ensure we're investing in tooling that scales. You'll work across research teams, data ops, and external vendors, translating what you learn into clear direction on what to build next.

Responsibilities

• Own the product direction for our human data tooling, with clear prioritization across labeling interfaces, infrastructure investments, data quality, and operational visibility

• Partner with engineering to scope and ship quickly, staying close to the work in a fast-moving prototyping environment

• Develop a deep understanding of research and training approaches to identify where tooling investments will have the highest leverage

• Identify patterns across one-off requests and push toward reusable infrastructure that compounds over time

• Sit in on crowd worker and vendor sessions to systematically understand pain points

• Define and track outcome-based KPIs: time-to-launch for new data collection projects

Department: Product Management, Support, & Operations