Partner Operations Manager

SingleStore is hiring a Partner Operations Manager to own and optimize operations for our channel and indirect revenue business, supporting our partner and reseller ecosystem. As a critical member of the GTM (Go-To-Market) Operations team, you will be responsible for owning the processes, systems, data, insights, and governance that enable and optimize our partner business, working closely with Partner/Channel leadership, Sales, Finance, Legal, and RevOps.

The ideal candidate will ensure that partner deals, marketplace transactions, reseller agreements, and partner fees are executed accurately, efficiently, and in line with our GTM strategy, while providing visibility into performance across the partner ecosystem. This is a highly visible, hands-on role for someone who understands the indirect revenue business and wants to make a significant impact at a fast-growing software company.

What You’ll Do:

• Own the day-to-day operational support for partner, channel, and reseller motions (deal registration, approvals, pricing, workflows, agreements, exception handling)

• Partner with leadership to operationalize partner programs and tiers (benefits, discounts, incentives, requirements) and ensure they are reflected accurately in systems and processes

• Maintain and execute reseller agreements, including standard and non-standard terms impacting bookings, margins, and commissions

• Create and maintain internal and external documentation and training on partner processes (deal reg, marketplace flows, fees, approvals) ensuring clarity for internal teams and partners

• Support joint solution and co-selling motions between direct sales and partners, ensuring clear rules of engagement and attribution

• Serve as a key business owner for partner-related data, processes, and systems (Salesforce, CPQ, partner portals, co-selling tools, marketplace integrations)

• Support the operational workflows

Department: Sales Operation