Operations Associate, Charlotte

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of operations responsibilities including picking, packing, receiving product both within our site and accompanying kitchen (if applicable), and working with our partner drivers. Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks. Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies -Manage inventory and re-shelving of canceled orders -Clean and organize sales floor and overall facility -Manage waste and spoilage through strict compliance with FIFO practice -Contact customer for substituted or out-of-stock items -Handle, scan and move product in a safe and well-organized manner -Stand, push, pull, squat, bend, reach and walk during shifts -Use carts, pallet jacks, dollies and other equipment to move product -Handle products that may contain tobacco, nicotine, and/or alcohol -Work in freezer locations periodically throughout shifts -Capability to walk several flights of steps periodically throughout the day -Prepare quality beverages and food menu items for all customers by observing all recipes and presentation standards -Ensure accuracy of all food and beverage packaged for delivery -Follow health, safety and sanitation guidelines for all products -Receive and put away order/invoice, and resolve discrepancies when they do not match expiration requirements -Maintain Kitchen Facility organization and standards to ensure resources can be acce

What We Offer: Medical/Dental/Vision Insurance (for full-time employees)401(k) Retirement Savings Plan25% employee discount & FAM MembershipVacation and Sick Time for eligible employeesEAP through AllOne Health (formerly Carebridge) Qualifications: High School diploma or GED equivalent, Bachelor’s Degree a plus Experience working in a restaurant, retail or warehouse environment General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google G-Suite) Strong work ethic, punctual, responsible and honest Must thrive in high-stress environments Effective communication skills Team oriented, works with and responds well to others Positive attitude, helpful and respectful Organized Work with a fluid schedule and available during peak hours Be able to lift up to 20 lbs. repetitively Responsibilities: Receiving and Put away Picking and Packing Customer Service Warehouse Organization and Standards Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolve discrepancies when they do not match Put away product to inventory locations Pick and pack items on a per order basis for dispatch to customers Ability to ensure accuracy of items picked/packed Properly stage orders in assigned bin locations Contact customer for substituted or out-of-stock items Amend order contents per confirmation of substitution Clean and organize warehouse Conduct cycle counts to identify loss and improve in-stock position Re-shelve canceled orders promptly Manage waste and spoilage through strict compliance with ‘FIFO’ practices (First In, First Out) Ensure the Standards of Conduct policy is followed to provide a safe and inclusive work environment Assist General Manager and Shift Leads with all warehouse tasks when delegated Pay: Gopuff pays employees based on market pricing, and pay may vary depending on your location. Compensation for U.S. locations is based on a cost-of-labor index for that geographic area.Charlotte, NC: $13.00