Mid-Market Account Executive

About the Job:

The Mid-Market Account Executive will drive LaunchDarkly's growth across a blended book of net-new and existing accounts. Acting as the "quarterback" for a defined book of business, you will develop and execute account strategies, run technical discovery and proof-of-concept cycles, and help customers successfully test, purchase, and adopt LaunchDarkly's platform.

Responsibilities:

• Pipeline Generation: Qualify and convert inbound leads at a rapid pace while prospecting into ICP target accounts.

• Value Articulation: Articulate and sell the value of LaunchDarkly's platform subscriptions and usage-based pricing model.

• Technical Discovery: Prepare for and run discovery sessions with prospects to surface core use cases and align pricing to third-party architectures (AWS, Azure, GCP).

• Solution Demonstration: Customize and deliver demos with the Solutions Engineering team, and run proofs of concept for prospects.

• Account Expansion: Own, build, and develop relationships with existing customers, uncovering and developing new opportunities within the install base.

• Customer Success: Educate, evangelize, and guide customers through successful adoption, delivering their feedback back to Product and Engineering.

• Revenue Growth: Consistently hit revenue targets across both net-new and expansion motions.

• Collaboration: Work with your manager, Sales Engineers, and cross-functional teams to ensure seamless execution and customer success.

• Strategic Thinking & Execution:

• Design and execute account strategies that balance net-new acquisition with expansion of existing customers.

• Identify and capitalize on usage-based pricing signals and third-party architecture fit to prioritize opportunities.

• Adapt strategies as customer needs and market dynamics evolve, ensuring continuous growth and a competitive edge.

Department: Sales