Workplace
On-site
Employment
Full-Time
Published
Jul 23, 2026
Closes
No date supplied
The role
About SpotOn We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed. - Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users - Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users - Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you. The Menu Design & Development Specialist leads the configuration, optimization, and enhancement of SpotOn’s Restaurant Point-of-Sale (POS) systems for clients. This role provides expert consultation, oversees complex menu builds, and ensures seamless integration across all connected platforms. Partnering closely with cross-functional teams, the Specialist identifies opportunities to improve client operations and recommends additional SpotOn solutions to drive efficiency, scalability, and success throughout the customer lifecycle. On a daily basis, you will: - Lead advanced client consultations to gather requirements and provide expert POS guidance. - Design and implement complex menu configurations and backend system updates. - Ensure data integrity and consistent naming conventions across integrated software platforms. - Troubleshoot and resolve complex software and configuration issues, escalating as needed. - Maintain accuracy across all software integrations and updates. - Demonstrate mastery of Menu Team processes, standards, and best practices. - Collaborate cross-functionally with Sales, Product, and Support te
Requirements
Department: Customer Success; Team: Solutions Delivery