Manager, Spaceport Events

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

MANAGER, SPACEPORT EVENTS

The SpaceX Hospitality team serves all employees, customers, government partners, potential clients and/or visitors with everything from snacks to daily meals to full-service events. The Spaceport Events Manager is a leadership role responsible for overseeing staff supervision, guest services, customer satisfaction, and quality control across multiple food service outlets and event operations. This individual works directly with Hospitality leadership to delegate tasks, monitor service patterns, improve customer service interactions, and serves as a key point of contact with customers and stakeholders. They are also responsible for overseeing event area standards, addressing concerns or complaints, and ensuring consistent execution across all service periods. The Spaceport Events Manager can support all service outlets and can troubleshoot equipment issues, solve complex operational problems, and communicate effectively at all levels. This position involves hiring and developing talent, ensuring team compliance with mandatory training, managing scheduling and payroll, and overseeing the interviewing, hiring, and onboarding of new staff. The Spaceport Events Manager supports SpaceX’s mission by upholding friendly, welcoming service environments that enhance the productivity and morale of the workforce while ensuring the team is performing to departmental and company standards.

RESPONSIBILITIES:

• Establish and enforce high standards for all event operations, ensuring consistent excellence in service delivery and guest experience across all events

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Department: Food Services - Starbase