Workplace
hybrid
Employment
Full-Time
Published
Jul 9, 2026
Closes
No date supplied
The role
About the company OpenAI’s mission is to build and ensure that safe artificial general intelligence (AGI) benefits all of humanity. This long-term undertaking brings together the world’s best scientists, engineers, and business professionals to accomplish this. About the role We are looking for a Sales Engineering leader to be responsible for overseeing all technical aspects of the OpenAI sales process ensuring developers and enterprises maximize benefit, value, and adoption from our highly-capable models and technology. We are looking for a technical leader who represents the voice of the customer, aligning our customer-facing technical teams around a unified and exceptional experience across the customer lifecycle. You will be crucial to the success of our GTM strategy and will have a significant influence in shaping the direction of our technology and those who adopt it. Your responsibilities will encompass overseeing all technical aspects of the sales process for our Digital Natives segment. This includes not only the pre-sales activities but also at times the post-sales technical support ensuring a cohesive and outstanding experience for our clients. Your teams of Solutions Engineers will rely on your leadership to guide them in delivering exceptional service and technical expertise. You will work closely with Sales, Customer Engagement, Security, and Product teams. In this role, you will: - Help craft and continuously refine the strategic vision for OpenAI's Solutions Engineering function, aligning it with broader company objectives and the evolving needs of our diverse clientele. - Lead and mentor a multifaceted team through the entire sales cycle, fostering an environment that promotes seamless customer engagement, maximum adoption, and scalability. - Collaborate with cross-functional teams including GTM, Product, Engineering, and Research, ensuring synergy and cohesion in our customer engagement strategies. - Act as the escalation technical contact for key
Requirements
Department: Go To Market; Team: Technical Success