Workplace
hybrid
Employment
Internship
Published
Aug 11, 2026
Closes
No date supplied
The role
We are Datadog’s in-house technical leaders. The Technical Account Management team drives Datadog’s continued global growth by ensuring our customers realize long-term value from our platform through successful adoption, expansion, and partnership. As a Manager 1 in Technical Account Management, you will lead and develop high-performing technical teams while influencing strategy, execution, and outcomes across customers, internal partners, and the broader organization.
Manager 1 leaders at Datadog are people-first managers, trusted collaborators, and operational owners. You will coach and mentor individual contributors, drive execution against team and organizational goals, and serve as a strong voice for customer needs and technical excellence.
At Datadog, we place value in our office culture; the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
• Lead and coach a team of up to 6 Technical Account Managers, providing regular 1:1s, team meetings, and bi-annual performance feedback
• Own and track team KPIs , including scheduling, utilization, productivity, and delivery outcomes
• Partner closely with Sales, Customer Success, Presales, Product Management, Support, and Marketing to align post-sales strategy and execution
• Lead and participate in customer-facing engagements when appropriate, including escalations, strategic reviews, and key account discussions
• Drive account strategy discussions focused on product adoption, expansion, and services delivery
• Actively participate in recruiting , hiring, and onboarding efforts across your team and the broader organization
• Gather and synthesize customer feedback to influence product di
Requirements
Department: Technical Post Sales