Lead Fraud Risk Analyst

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We are seeking a sharp, analytical Lead Fraud Risk Analyst to join our growing Risk team. This role is critical to identifying early signs of transactional risk and merchant degradation through data-driven monitoring. You'll be responsible for detecting anomalies, analyzing behavioral trends, and designing custom monitoring strategies that mitigate risk exposure. You'll work cross-functionally with Sales, Finance, and Leadership to protect business health and proactively manage high-risk counterparties.

A day in the life (Responsibilities)

• Build and implement early warning systems to proactively detect signs of merchant risk and transaction anomalies

• Analyze internal data to identify patterns of merchant degradation or irregular transaction behavior

• Design and execute custom monitoring strategies based on unique merchant profiles and risk indicators

• Take fast, informed actions based on emerging risk signals, consulting with Leadership and Risk stakeholders as needed

• Collaborate with Sales, Account Management, fraud ops teams to contextualize data findings with real-world merchant relationships

• Conduct research to uncover and assess counterparty debt levels or financial stress indicators

• Develop and maintain data queries and visualizations to monitor large exposures, fraud risks, or operational anomalies

• Partner with Risk Strategy, Underwriting, and Data teams to continuously refine risk detection logic and tools

• Contribute to the design of transaction anomaly detection systems and alerting frameworks for proactive intervention

• Ability to perform fraud review independently

What you'll need to thrive (Requirements)</str

Department: G & A : Fintech Risk