Lead Engagement Manager, FDE - CMEG

CSQ427R242

The Lead Engagement Manager delivers measurable impact for our Communications, Media, Entertainment, & Gaming (CMEG) customers as well as at the Business Unit (BU) or Regional team level in the Forward Deployed Engineering organization. You will own and independently scope multi-quarter, highly complex initiatives to solve problems with no clear precedent, operating with high autonomy in high-stakes environments.

The impact you will have:

• Regional Impact: Drive excellence at the BU/Region level, contributing to team-level booking targets and consumption goals.

• Complex Problem Solving: Navigate complex regional, regulatory, or market-specific complexities across multiple countries.

• Mentorship: Coach and support junior Engagement Managers, acting as a go-to resource for peers on complex projects.

• Sales Strategy: Shape account strategy to align with client goals and lead the sales of complex Professional Services & Training (PS&T) offerings.

• Strategic Relationships: Establish and maintain strategic relationships with senior customer stakeholders across multiple engagements.

What we look for:

• 10+ years of leadership experience in Professional Services.

• Expert-level understanding of PS&T offerings and the ability to customize solutions for complex environments.

• Proficient thought leadership, increasingly viewed as an external expert in the industry.

• Participate in the hiring process to attract top-tier talent.

• Expertise in Databricks architecture, ecosystem, and strategic account planning.

• Ability to travel up to 25-50% as required.

Pay Range Transparency

Department: Professional Services Operations