IT Infrastructure Engineer

ABOUT US At Sierra, we’re building a platform to enable every company in the world to build better, more human customer experiences with AI. We partner with industry leaders such as SoftBank, Uber, Rivian, CLEAR, and Sutter Health. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO As an IT Infrastructure Engineer, you’ll play a key role in scaling our internal systems during a critical phase of growth. As the first hire on our internal IT team, you’ll collaborate with our IT Lead, GRC Lead, and Engineering team to build foundational infrastructure, strengthen security, and streamline operations. - Identity & Access Management: Lead the migration from Google Workspace Identity to Okta, designing a scalable, secure identity foundation across the organization. - Integrate real-time device posture signals into conditional-access policies using a modern endpoint-compliance solution. - Implement an identity-analytics capability to automate orphaned-account discovery, anomalous-login detection, and access-review w

Department: IT; Team: IT