GTM Technical Onboarding Program Manager

About the Team The Enablement team translates OpenAI’s product innovation into real-world customer impact by equipping customer-facing teams with the knowledge, practice, and frameworks they need to succeed. Within GTM onboarding, we establish a shared foundation during the first 30 days and build deeper role readiness for technical GTM teams as they progress through ramp. About the Role OpenAI is hiring a GTM Technical Onboarding Program Manager to define and deliver the role-specific onboarding experience for technical customer-facing GTM roles. Foundational onboarding establishes a common baseline during the first 30 days. This role owns the deeper development that follows, with a particular focus on days 30–90, when new hires need to translate product and deployment knowledge into practical, job-specific capability. You will partner with technical GTM leaders, Product, and subject-matter experts to turn complex product and deployment concepts into role-specific curricula, hands-on practice, assessments, certifications, and manager reinforcement. Success means technical GTM new hires build the product fluency, scoping ability, solution judgment, and customer-facing confidence required for their roles. Managers have clear readiness signals, learning experiences stay current as products evolve, and role-specific ramp becomes repeatable across teams and regions. In this role, you will: - Own the design and delivery of day 30–90 role-specific onboarding for technical GTM roles - Define learning outcomes and readiness standards in partnership with technical GTM leaders - Build curricula and learning paths that translate complex product and deployment concepts into job-specific behavior - Design and facilitate hands-on experiences such as labs, demos, simulations, technical discovery practice, and customer scenarios - Create assessments, certifications, and manager-ready signals of proficiency and deployment readiness - Partner with Product, technical subject-matter ex

Department: Go To Market; Team: Enablement