Enterprise Platform Engineer

About the Role

The Enterprise Platform Engineer helps build and run secure, reliable, and increasingly AI-enabled workforce technology across identity, endpoints, SaaS, collaboration, network, and office IT. You will turn policies, runbooks, telemetry, and employee needs into practical automations and self-service experiences that reduce manual work and improve the employee experience. You will work closely with experienced engineers and cross-functional partners while building ownership of defined platform capabilities and connected systems. You will use AI tools as part of your day-to-day engineering workflow and develop an AI-forward mindset grounded in security, observability, thoughtful evaluation, and human judgment.

This role reflects Abnormal's VOICE values. You move with velocity, design for long-term ownership and governance, use data with intellectual honesty, stay close to customer needs, and aim for excellence in reliability and simplicity.

What you will do

• Build and support automations for joiner, mover, and leaver flows, access requests, device management, deprovisioning, and common employee IT needs.

• Support identity and access capabilities using SSO, MFA, least privilege, birthright access, directory and group models, standards-based provisioning, and device trust.

• Help operate zero-touch device provisioning and management for macOS and Windows, including application packaging, patch automation, policy compliance, and drift detection.

• Use AI tools, APIs, workflows, and event-driven patterns to improve platform operations while applying appropriate access controls, approvals, and human review.

• Create self-service experiences, runbooks, and enablement content so employees and support teams can resolve common IT needs without escalation.

• Add telemetry, logging, dashboards, and basic evaluation so automations and AI-assisted workflows can be tested, monitored, debugged

Department: IT