Workplace
remote
Employment
Full-Time
Published
Aug 11, 2026
Closes
No date supplied
The role
Role Description
Dropbox is building the knowledge layer that connects content, context, and action. As AI moves from assistants to systems that act, the structure and stewardship of enterprise knowledge becomes the difference between AI that helps and AI that fails.
This role owns the context layer our AI depends on: what it can know, what it can trust, and what it is allowed to act on. You will lead the central function, setting the strategy, architecture, standards, and operating model that make enterprise knowledge reliable, current, and permissions-aware for both human and AI use, while domain experts stay accountable for the accuracy of their content.
AI capability changes quickly, and this role changes with it. What a model can interpret, how content needs to be structured for retrieval, and what a system can safely act on all shift as the technology moves. You will track those shifts, translate them into practical standards, and revise your own past decisions when the ground moves under them.
This is the first role of its kind at Dropbox. You will partner with IT, Engineering, Legal, Privacy, and Security, and your decisions will show up directly in how AI performs across the company.
Responsibilities
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Requirements
Department: HR Ops and Technology (Sub Team)