Enterprise Account Manager, Emerging Markets

Our mission at Greenhouse is to make hiring work for everyone – so we go to great lengths to hire great people because we believe that they’re the foundation of our success. At Greenhouse, you’ll join a team that collaborates purposefully, fosters inclusivity, and communicates with transparency and accountability so we can achieve our mission.

Join us to do the best work of your career, solving meaningful problems with remarkable teams.

Greenhouse is seeking an Enterprise Account Manager, Emerging Markets, to join our team.

Emerging markets are a core part of our growing international business. The person taking on this position will play a key role in launching a new segment of our account management organization in a hybrid customer success and account management capacity. In this role, you will support our Enterprise LATAM customers in successfully adopting our solutions, as well as manage renewals and upsell additional products.

The ideal candidate will ensure a premium customer experience by understanding their business objectives and partnering with our Marketing, Product, Legal, Professional Services and Finance teams to streamline workflows and communication processes within Greenhouse.

This position is an individual contributor role, reporting to the Manager, Upper Mid-Market, Account Management.

Who will love this job

• A strategist - you thrive in a dynamic environment, and see the full picture of an account, always recommending the best solution for both customers and Greenhouse that ultimately drives revenue

• A thoughtful mediator - you're consultative, receptive and authentic through tough situations and hard-to-close negotiations

• An educator – you're a coach to customers on st

Department: Account Management