Drone Dock Field Technician - East Coast

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors https://www.skydio.com/solutions/energy-and-utilities to first responders https://www.skydio.com/solutions/public-safety, soldiers in battlefield scenarios https://www.skydio.com/solutions/national-security/tactical-isr, and beyond https://www.skydio.com/solutions. About the role: As a Drone Dock Field Technician, you'll travel across the U.S. to troubleshoot, repair, and maintain the intelligent docking stations that charge, protect, and launch Skydio drones for first responders, utilities, and critical infrastructure customers. FSTs report into the Customer Support Operation Team and work with other internal teams to diagnose issues on-site, perform preventative maintenance, replace hardware components, and restore systems to operational conditions. Flexibility in scheduling and travel availability is essential for success in this role. Technicians should expect frequent overnight travel throughout the US, assignments may require being away from home for multiple consecutive nights during the workweek. While the majority of work is performed during standard business hours, occasional evening and weekend work may be required to support customer operations, or urgent service needs. Business-related travel expenses, including airfare, lodging, ground transportation, and approved meals, are covered or reimbursed by the company in accordance with company travel and expense policies. An FST is expected to operate independently while maintaining strong communication with internal support teams while performing repair and preventative maintenance tasks. This position requires

Department: Operations; Team: Customer Support