Director, People Business Partner (Global Operations)

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Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role:

At SoFi, our People Business Partners are trusted advisors who help our employees and leaders thrive. In this role, you’ll lead and implement the people strategy for our Operations team, working directly with SoFi’s Head of Global Operations and their leadership team. You'll also manage a team of People Business Partners who support the organization including member service delivery, fraud prevention, and collections. Your work will empower the business to make smart, data-driven decisions while fostering an inclusive and equitable culture.

What you’ll do:

• Lead and Develop a High-Performing and Engaged Team: Manage and mentor People Business Partners, ensuring their growth, continuous development, and success.

• Be a Strategic Partner: Work with Operations leaders to shape and implement people strategies that align with business goals, including performance management, compensation, benefits, and development programs.

• Implement Impactful People Solutions: Identify root causes, develop creative solutio

Department: Human Resources