Deal Desk Analyst - Boston

G&A at Datadog rapidly scales the physical space, hiring, onboarding, and financial and legal systems to keep our business running in top form.

As a Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog’s business continues to expand.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams

• Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies

• Solve customer satisfaction issues following execution of the deal

• Actively negotiate deals directly with the customer as needed

• Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management

• Function as point of contact and subject matter expert for Sales on deal pricing matters

• Drive adherence to internal controls, protocols and business rules

• Partner with the team to identify and build AI-powered automations that improve deal desk efficiency and scale our operations

Who You Are:

• At least 4 years of overall experience including related processes such as sales operations, finance, sales strategy, and sales enablement

• At least 2 years of experience with deal structuring/quoting complex SaaS transactions for

Department: Deal Desk