Workplace
On-site
Employment
Other
Published
Aug 11, 2026
Closes
No date supplied
The role
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
BUSINESS ANALYST (STARLINK MARKET ANALYSIS)
Starlink is the world’s largest satellite constellation delivering high-speed, low-latency broadband to customers around the globe. As the Business Analyst on the Starlink Enterprise team, you will own the analytical layer on top of our AI inbound routing agent. You will review and interpret Enterprise inbound demand at scale—not as a pure queue processor, but as a market and account strategist who finds patterns, surfaces expansion opportunity, and packages high-quality demand for direct sales and resellers. You will translate every inbound signal into clearer ICP guidance, smarter routing feedback, and more demand from the right accounts—so Channel Sales, Enterprise Sales, and our reseller network work the highest-value opportunities first.
RESPONSIBILITIES:
• Own market and account analysis of Enterprise inbound demand, using the AI routing agent as the system of capture/routing while you provide human judgment on fit, quality, and opportunity size
• Analyze inbound patterns across verticals, products, geos, account segments, and reseller vs direct paths to identify where demand is converting—and where we should generate more
• Review accounts behind inbound leads to surface additional demand opportunities (upsell, multi-site, adjacent use cases, multi-thread contacts) and package clean handoffs to sales or resellers
• Own feedback loops into lead scoring, ICP definitions, AI routing rules, and qualification standards with Sales Operations, Data Engineer, and GTM Engineer—so the agent improves continuously
• Buil
Requirements
Department: Starlink Enterprise Sales & Account Management