Accounts Receivable Specialist (German-Speaking)

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet.

The Team:

As part of the collection’s structure, you will be reporting to the manager of the team in Madrid with a global focus on supporting from the finance side our growing operations.

The Role:

As Account Receivable Specialist with focus on collection, you will be responsible to

establish contact with past due customers and resolve delinquency in a timely manner through providing account information, resolving customer concerns, and negotiating payment arrangements that are acceptable to both the customer and the company. You will collaborate with billing, sales and various other internal departments to achieve common goals. A high degree of independent judgement is required to evaluate unique situations to determine account handling and resolution.

The work you’ll do:

• Focus on customer experience to reduce delay on payments and achieve higher

• customer satisfaction rates.

• Monitor accounts daily, contacting clients and discussing their overdue payments, taking actions to encourage timely payments.

• Disputes management and resolution of

Department: Finance