Account Manager, Strategic Healthcare Partnerships

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Lyft Healthcare & Community Access is redefining how risk-bearing provider organizations, health plans, and community organizations think about transportation. We partner with healthcare organizations to solve real access challenges — connecting patients, employees, and communities to the care and resources they need. Our work is meaningful, fast-moving, and high-impact.

We're looking for a driven, proactive, and curious Account Manager to join our Strategic Partnerships team. You'll manage and grow a portfolio of key healthcare partners, serve as a trusted advisor, and play a central role in expanding Lyft's footprint in one of the most important sectors we serve.

Responsibilities:

• Own relationships across a portfolio of strategic healthcare partners and Home & Community Based Services (HCBS) partners, serving as their primary point of contact and trusted advisor

• Drive quarterly revenue goals by expanding existing partnerships and identifying new business opportunities within identified segments

• Partner with engineering and product teams to guide technical integrations, ensuring partners are set up for success and fully leveraging Lyft's API platform capabilities

• Develop a deep understanding of each partner's business, goals, and challenges — using data to uncover opportunities for growth and operational improvement

• Build expertise in healthcare transportation to anticipate partner needs and add strategic value beyond day-to-day account management

• Collaborate cross-functionally with teams across strategy, product, marketing, and legal to deliver for your partners

• Lead change management efforts and proactively identify ways to improve processes and drive efficiency

• Maintain a

Department: Lyft Business