Workplace
hybrid
Employment
Contract
Published
Aug 18, 2026
Closes
No date supplied
The role
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
About the Job
As an Account Manager, you will act as a trusted restaurant consultant and manage a diverse portfolio of accounts throughout the Washington, DC area. You will champion our restaurant partners by managing the full post-sale customer lifecycle, helping them optimize reservation flows, improve operations, and maximize revenue. By driving meaningful product adoption and gathering crucial feedback for our upgrades, you will have a tangible impact on the success of both local businesses and our global network. This role involves significant time in the field to cultivate strong, in-person relationships primarily in DC, and secondarily in the Maryland and Virginia region. This hire must be located in Washington, DC or metro commutable suburbs.
Responsibilities
• Serve as a strategic advisor to restaurant partners by cultivating relationships, conducting data-driven business reviews, and acting as the primary contact for customer inquiries.
• Achieve quarterly sales and retention objectives by identifying opportunities to provide premium marketing tools and aiding in contract renewals.
• Optimize restaurant operations by assisting with system configurations and educating operators on actionable industry trends.</li
Requirements
Department: Major Markets