Account Manager - Hotels EMEA

Account Manager, Hotels EMEA (German Speaking)

Germany (Remote)

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

About the job

OpenTable is seeking a dedicated and strategic Account Manager to manage, protect, and grow our core hotel portfolio within the EMEA region. In this role, you will act as a trusted business advisor, bridging clients' operational needs with our innovative hospitality technology solutions. You will collaborate cross-functionally with sales, product, and marketing teams to ensure client success and drive a high return on investment. Additionally, you will leverage data-driven insights to report on account health and influence our global product roadmap.

Responsibilities

• Meet and exceed assigned monthly and quarterly retention and revenue goals by protecting core revenue and closing growth opportunities.

• Ensure world-class customer satisfaction and support client operational needs by fully optimizing OpenTable's technology for every hotel account.

• Maintain operational excellence by documenting all client communications within Salesforce and reporting on account health and KPIs to senior leadership.

• Demonstrate subject matter expertise on our ful

Department: International RSS