Account Manager - Fintech

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Plaid is looking for customer-facing professionals to manage and grow Plaid’s relationships with high-growth FinTech customers. The right candidate has the ability to grow a customer’s revenue, build strong partnerships with their customers, develop a deep understanding of their priorities, motives and key drivers, and is solutions oriented. Qualifications - Demonstrated relationship management and sales experience. - Customer empathy and deep desire to see customers succeed. - Desire to get technical and the ability to learn the ins and outs of Plaid's APIs. - Some familiarity in financial services and technical products; a high degree of intellectual curiosity. - Excitement to work in a high-growth, ever-changing environment and to help build processes and tools as needed. - Ability to work with all types of people and build long-lasting relationships. - Strong Sales experience (negotiation/value-selling). - Executive level communication skills - written and verbal. - Relationship building (understand how to leverage internal/external executives, product, etc). - Retention and Termination-save tactics. Responsibilities - Own and manage the overall relationship with your portfolio of customers in o

Department: All Departments; Team: Sales & Account Management